Skip to main content
D
DocuSignThomas
Participating Frequently
September 14, 2016
Answered

Why won't my second button work?

  • September 14, 2016
  • 1 reply
  • 577 views

I have a slide with two image rollovers and two buttons. The two buttons are choices and one has a correct message and the other has an incorrect message. Unfortunately, the second button, the incorrect one, won't show the incorrect message. Is there something about two buttons in the same space that makes this not work?

The two buttons have no action other than to show the correct or incorrect response. I have a separate button, with the stop at the end of the slide, allowing users to click to advance to the next slide.

Just call me frustrated.

    This topic has been closed for replies.
    Correct answer RodWard

    I'll add my own questions.

    Is the CORRECT feedback message that the first button gives when clicked just its own Correct caption (with that button's Incorrect caption deselected)?

    And did you expect that the INCORRECT feedback message would appear for the second button by doing the opposite of above (turning off the Correct feedback and leaving the Incorrect feedback caption turned on)?

    Or are the captions that are supposed to appear when these two buttons are clicked shown purely by Advanced Actions attached to the On Success event of both buttons?

    1 reply

    S
    StevePixel
    Inspiring
    September 14, 2016

    Hey Frustrated,

    I have a question. When you say "button" do you mean an actual button with 3 states or a smart shape with a click box over it. Also when you say it doesn't work do you mean in preview, publish or both? What happens when you click the one that doesn't work?

    Cheers,

    Steve 

    D
    DocuSignThomasAuthor
    Participating Frequently
    September 14, 2016

    Yes, when I say button, I mean button (this time).

    When I say it doesn't work, I mean it does not provide an incorrect message, though it does make a slightly irritating click sound (as it should per settings). When I say it doesn't work, I mean in preview (standard) and in preview in browser.

    Though your reminder that some functionality that does not work in preview does work in the browser helped me with my post on the image rollover problem.

    RodWard
    Community Expert
    RodWardCommunity ExpertCorrect answer
    Community Expert
    September 15, 2016

    I'll add my own questions.

    Is the CORRECT feedback message that the first button gives when clicked just its own Correct caption (with that button's Incorrect caption deselected)?

    And did you expect that the INCORRECT feedback message would appear for the second button by doing the opposite of above (turning off the Correct feedback and leaving the Incorrect feedback caption turned on)?

    Or are the captions that are supposed to appear when these two buttons are clicked shown purely by Advanced Actions attached to the On Success event of both buttons?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices