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Participant
June 29, 2015
Question

Widgets crashing Captivate

  • June 29, 2015
  • 1 reply
  • 131 views

Hi,

I'm using Captivate 8 and I'm trying to add widgets to my project. I'm finding that Captivate keeps crashing. After selecting Insert > Widgets, the explorer window appears and I can select from the Widgets folder, however upon selection, Captivate freezes and then crashes.


I've tried deleting my cache (in the Adobe Captivate Cached Projects folder, as per some of the online suggestions), but it hasn't fixed it.


I'm using Captivate over a work network, but the Captivate files in question are stored on my C drive if that makes a difference.

Has anyone else come across this problem?

This topic has been closed for replies.

1 reply

RodWard
Community Expert
Community Expert
June 29, 2015

1. DON'T use Captivate over a network....ever.

2. ALWAYS launch Captivate with Run As Administrator privilege.

juanita-yAuthor
Participant
June 29, 2015

I really wish I could but company IT policies are hard to work around! Any other suggestions?