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jnifferg
Inspiring
August 27, 2015
Question

Windows Media Player Issue

  • August 27, 2015
  • 1 reply
  • 193 views

I recorded a brief 5 minute video, and published it from Captivate 8. Everything worked fine.

Then, I went in and edited the video. I trimmed it, and added a few graphics and text boxes.

I republished, and now when I open the video it shows me a squashed copy of the opening screen. The audio sounds fine, but the video never changes from the squashed opening screen.

If open the same file in QuickTime, it plays beautifully.

Has anyone had a similar experience? And solution?

Thank you!

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    1 reply

    jnifferg
    jniffergAuthor
    Inspiring
    August 28, 2015

    I should probably mention that I published using the Preset: YouTube Widescreen HD