Wrong Answer not bringing up Incorrect Feedback
Hello! I am using Captivate 6, and I have a series of slides that each have an input area for an answer (not graded or tracked). When the user inputs the correct answer, it automatically advances them to the next screen, but an incorrect answer, after 3 tries, will bump them to a screen with the correct answer written on it.
The answers are very long and entirely numerical - for instance, the correct answer for Question 1 is 1001011111110101101010101111110010111111001110111011111100111
Typing that series of numbers in properly advances the course, and everything is working as far as correct answering goes.
When a user inputs a wrong answer, say, "fff", the course displays the incorrect feedback 3 times after 3 tries, and then bumps them to the answer screen, as intended.
The problem comes in when someone inputs a slightly-wrong answer, such as mistyping a single 0 instead of a 1. This causes the program to freeze, in a way; it won't show the incorrect feedback message, and it won't recognize that the submit button is being clicked. If the user changes the numbers to the correct answer, it recognizes it as correct and allows them to move on.
I'm using an Advanced Action to trigger the questions. It is:
IF (any of the conditions true) Text_Entry_Box_1 is equal to 1001011111110101101010101111110010111111001110111011111100111
Actions Jump to Slide ______
Play Audio ______
Jump to slide and audio are working perfectly. The incorrect feedback is simply the default Correct/Incorrect checkbox under the Text Entry Box options.
I'm completely baffled as to why such a thing is happening. I can't figure out why it recognizes completely wrong answers, but not ones that are slightly off by a number or two.
Thanks for your help.