XML import doesn't work

Forum|Forum|6 years ago
December 11, 2019
1 reply
464 views

I have exported an XML file from my captivate project for translation purposes and now when I try to import it back into the project, it doesn't work and I get the message "cannot import".

I notice that this has been happenning for years. Does anyone have any solutions?

Import export

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Lilybiri

Legend

Did you edit the cptx file or rename it after having exported the XML file? Did you rename the XML file?

Which version are you using?

A

Anonymous

The text in it was translated, only. The file has not been renamed and i am using the latest version.

This is the same issue that has been posted for years, without any fixes.

A

Anonymous

We have now discovered the issue. When exporting an XML file from captivate it adds in syntax errors, which then prevents the import back in.

We discovered this by using a debug tool on the exported file (that had not had any edits etc) and we found that the following characters were added in at various points "" as a result you then get issues when trying to import the file back in again.

As this is clearly a fault within captivate, I would advise adobe rectify this issue in the next update, to prevent users encountering this going forward.

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