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BalletMom
Inspiring
November 12, 2016
Answered

YouTube login not working

  • November 12, 2016
  • 2 replies
  • 1596 views

I have made sure my YouTube login/passs works, I have I tried variations of my gmail address, my account name, etc. but no matter what the Adobe Captivate Video Publisher tells me that I don't have valid credentials. "Error Login failed. Specify the correct username and password, and try again."

Any suggestions?

Captivate 7, MacOS 10.11.6

This topic has been closed for replies.
Correct answer Paul Wilson CTDP

I recall that the upload to YouTube interface was updated in time for the release of Adobe Captivate 9. I believe there were changes that Google implemented to their login process. You might want to check if there was an update for 7 to account for this. The latest version was 7.0.1.237. You can see all the updates here.

If that feature wasn't updated you may have to publish your project out to MP4 and upload it to YouTube manually.

2 replies

Lilybiri
Lilybiri
Legend
November 14, 2016

I never would publish directly to YouTube, but that is due to my attitude of course. As a control freak, first want to see the published movie before throwing it out publicly.

Paul Wilson CTDP
Community Expert
Paul Wilson CTDPCommunity ExpertCorrect answer
Community Expert
November 13, 2016

I recall that the upload to YouTube interface was updated in time for the release of Adobe Captivate 9. I believe there were changes that Google implemented to their login process. You might want to check if there was an update for 7 to account for this. The latest version was 7.0.1.237. You can see all the updates here.

If that feature wasn't updated you may have to publish your project out to MP4 and upload it to YouTube manually.

Paul Wilson, CTDP
B
BalletMomAuthor
Inspiring
November 13, 2016

Thanks so much, @pbdw1969 ! I do indeed have the latest version of Captivate 7, so I will give up on the automatic publish until I can upgrade to Captivate 9. In the meantime, publishing as mp4 and manually uploading is working fine.

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