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Inspiring
Oct 23, 2014 4:09 PM UTC
Answered

Report a bug

Where the heck do you report a bug?  Now I know why the Adobe developers say they don't have any bugs in their queue.  No one can figure how to report one.

I was also told they offer free installation support.  Where and how do you reach them?  I've scoured the website and can't find it.

    Anit_Kumar
    Anit_KumarCorrect answer
    Inspiring
    Oct 23, 2014 4:53 PM UTC

    Carl Von Stetten, have already got the email.

    Regards,

    Anit Kumar

    15 replies

    JustZee
    Aug 9, 2026 1:12 PM UTC

    I recently told them their help centre is a nightmare to navigate 

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    Participant
    Apr 8, 2026 6:23 PM UTC

    My edits keep being deleted on lightroom as im working on the photo. This has been going on for a few days now. 

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    BKBK
    Community Expert
    Community Expert
    Apr 9, 2026 7:47 PM UTC

    Hi ​@Hollywinlandphotography , this is the ColdFusion forum, not the Photoshop forum. Go ask your question in the Photoshop forum.

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    Inspiring
    Oct 23, 2014 5:32 PM UTC

    Where do you find that Home link and the email on the website?

    Why doesn't it have a specific web page title? Home?  Really?

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    BKBK
    Community Expert
    Community Expert
    May 30, 2021 9:25 AM UTC

    @Robin James , this thread is over 6 years old. A lot has changed since 2014, including the link to the bug website. It is currently https://tracker.adobe.com 

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    Participant
    Jun 14, 2021 9:48 PM UTC

    Photoshop is not at that link. In fact, none of the Creative Cloud apps are at that link.

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    Carl Von Stetten
    Legend
    Oct 23, 2014 4:40 PM UTC

    Free installation support is available by sending an email to cfinstal@adobe.com.

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    Anit_Kumar
    Anit_KumarCorrect answer
    Inspiring
    Oct 23, 2014 4:53 PM UTC

    Carl Von Stetten, have already got the email.

    Regards,

    Anit Kumar

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    Carl Von Stetten
    Legend
    Oct 23, 2014 5:33 PM UTC

    Excellent!  Thanks Anit Kumar Panda for staying on top of this stuff.

    -Carl V.

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    Anit_Kumar
    Inspiring
    Oct 23, 2014 4:37 PM UTC

    You can log the bug at Home

    Regards,

    Anit Kumar

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    Known Participant
    Apr 27, 2017 1:36 PM UTC

    Incorrect answer sir!

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    Known Participant
    Apr 27, 2017 1:39 PM UTC

    Please disregard above post

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