Photoshop and Acrobat not showing same color

---

@V4 is the only format that supports Matrix based monitor proviles Neal.

---

I don't believe that is true but I'm open to find an outside reference confirming that.

Hi

This appears to be an issue in the current version of Acrobat DC Pro - which I have raised in the forum discussion linked below

https://community.adobe.com/t5/acrobat-discussions/colour-management-incorrect-in-acrobat-dc-pro/m-p/12482496#M335777

and on uservoice for Acrobat.

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44373573-bug-colour-management-in-acrobat-pro-dc

The bottom line is I tested by setting a deliberately broken monitor profile (with a linear gamma instead of the correct gamma) in Windows 10. As expected, Photoshop and InDesign then displayed images with the wrong gamma. However, the change of monitor profile had no effect at all on Acrobat DC Pro which continued to display the same oversaturated images, as raised in the issue by the @Urban5E0C  here, on my Eizo monitors. My conclusion after testing is that Acrobat Pro DC is ignoring the installed monitor profile (v2 profiles) and instead displaying with an assumption of sRGB as the monitor color space.

Dave

Hi, as others have suggested there's a good chance this is a display profile issue.

Display profile issues on Windows

Here's something to try

It'll only take a few minutes and is good troubleshooting.

At least once a week on this forum we read about this, or very similar issues of appearance differing between colour managed applications.

Of course you must not expect accurate colour with programs such as Windows "Photos", because colour management is not implemented there so such programs are incapable of providing accurate image display.

Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

I CAN happen with Macs but with far less likelihood, it seems.

The issue can affect different applications in different ways, some not at all, some very badly.

The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ‘color settings’ to try fix it.

To find out if the monitor display profile is the issue, I recommend you to try setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to sRGB temporarily.

(ALTERNATIVELY, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB here instead as its better suits the display characteristics).

Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

You can click ADD to add sRGB if it’s not already listed there.

Once it’s selected, be sure to check “Use my settings for this device” up top.

And click on “set as Default Profile - bottom right

Screenshot of Color Management Control Panel

Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install its own custom monitor profile. The software should install its profile correctly so there should be no need to manually set the control panel once you are doing this right.

Still got problems?

If you want to try a method that’s proved successful to rule out many an issue we see with Photoshop, you can reset preferences:

To reset the preferences in Photoshop: 

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

First, try disabling GPU in the Photoshop preferences (Preformance tab). Any better?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.
Otherwise, you really need to consider uploading the PDF and the associated TIFF so we can look them over.

Check the document profile in the PDF using preflight in Acrobat Pro.  Just go to the Print Production Tab, then click PreFlight and run a Verify Compliance check to PDF X1A (or whatever standard the PDF was created ) that will tell you if the embedded profile is the same as the Photoshop's sRGB profile.  If it is not, then you have the root cause of the visual differences.