printing issue from photoshop, paper profiles missing

Hi,

 

Missing Epson profiles in Photoshop on Mac

 

Did you select Photoshop manages color in the “print” dialog?

this should provide you with a list of all the ICC printer profiles on your system

Epson puts them in some hidden folders, but normally Photoshop can "see" them.

You may be able to find the profile 

Are you on Mac or PC?

If PC, sounds like you may need help from Epson's support team

Here's some Mac tips, just in case photoshop can't find the Epson profiles:

 

I had to search for these myself on a client site once, took me quite a while. It means I now know how to find them

 

basically they are in the 

“hard disk name”/library/ printers/EPSON/InkjetPrinter2/ICCProfiles/ [inside a “package”]

Not the username/library/ 

 

in ICCProfiles (see above) is a folder, e.g:  Epson Stylus Pro 4900_4910.profiles

 

you right click on it [or control click] and select "show package contents"

 

A contents folder appears

Now look inside that in  the ”resources" folder. 

 

there are the icc profiles used in the Epson driver [driver colourmanagement], 

SO don't move them 

but you can copy to your normal ICC profiles folder which is in the system library

[ computer name/hard disk name/Library/Colorsync/Profiles ]

 

 

can you see them in Photoshops print dialog under "Photoshop manages color" now

 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain the thread title and the chronological order]

Try to download your printer driver again. A few days ago I had a similar
problem with my Epson which was fully resolved when I downloaded the
driver. Not sure what caused the original driver to corrupt. Good luck.

If this is happening on a Mac, it’s a frequently reported problem. See if it helps to try one of the solutions in another thread on this forum:

https://community.adobe.com/t5/lightroom-classic/epson-p-800-mojave-and-lightroom/m-p/10713005?page=1#M162061

 

To summarize, something causes macOS to not list the printer profiles, but they can come back if you delete the printer driver and reinstall it, in the macOS Printers and Scanners system preferences panel.