16:40 time on recorded webinar after uploading

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When I take a recorded webinar offline and then upload it to our web site for playback, the video now shows 16:40 at the end of the bar. The actual video recording is longer, (over 40 minutes) and it plays back the whole thing, but it shows 16:40 at the end of the bar of the player.

We've tried different players and still no luck. This only started with Adobe connect 9- our 8 videos show the correct length on the bar at the bottom.

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Jorma_at_Knox

Legend

Sounds like a bug,

Call support 800-945-9120

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B

benedictrs105

Participating Frequently

Also having this same problem, but only certain players will play it all the way through. Many just stop at 16:40.

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LouisHKAuthor

Participant

I did not report it. The wait time for support was 50 minutes +.

We are just converting the recording to an mp4 in order to be able to post it on our own video player.

But getting a lot of problems with video/audio syncing even prior to conversion and during the live webinar. I've done just about everything to get a good connection during the live webinar and other suggestions I've seen on the forums. Then it gets worse when you convert.

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