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L
LouisHK
Participant
November 14, 2012
Question

16:40 time on recorded webinar after uploading

  • November 14, 2012
  • 1 reply
  • 1712 views

When I take a recorded webinar offline and then upload it to our web site for playback, the video now shows 16:40 at the end of the bar. The actual video recording is longer, (over 40 minutes) and it plays back the whole thing, but it shows 16:40 at the end of the bar of the player.

We've tried different players and still no luck. This only started with Adobe connect 9- our 8 videos show the correct length on the bar at the bottom.

This topic has been closed for replies.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
November 14, 2012

Sounds like a bug,

Call support 800-945-9120

B
benedictrs105
Participating Frequently
December 7, 2012

Also having this same problem, but only certain players will play it all the way through. Many just stop at 16:40.

L
LouisHKAuthor
Participant
December 11, 2012

I did not report it. The wait time for support was 50 minutes +.

We are just converting the recording to an mp4 in order to be able to post it on our own video player.

But getting a lot of problems with video/audio syncing even prior to conversion and during the live webinar. I've done just about everything to get a good connection during the live webinar and other suggestions I've seen on the forums. Then it gets worse when you convert.

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