Question
A Baffling ConnectNow Problem ....
My colleage and I work in different parts of the state. We
have been
trying to get Acrobat ConnectNow to work in a vid-conf mode. He is
using s MacBook Pro(OS X & loaded) and I am using a Dell desktop
GX-520 (XP Pro SP3 also loaded). The MacBook Pro has a built-in
webcam & mic. My Dell 20" LCD has a Logitech QuickCam® Ultra
Vision w/mic. When we make a connect thru ConnectNow - the same
problem occurs everytime. Both webcams function - we can see each
other. When I speak, he can hear me clearly. But when he speaks into
his mic - I cannot hear him at all. We have both checked our own
equipment and test our own computers - everything checks out O.K.
When we each go into ConnectNow we use the Preferences menu to
select Speakers & Mic ==> Test Mic/Test Speakers and both of our
devices check-out O.K. We both connectvia T-1 lines. This is a very
puzzling problem. Any ideas, suggestions, advice would be greatly
appreciated. Thank you, in advance. Andrew
trying to get Acrobat ConnectNow to work in a vid-conf mode. He is
using s MacBook Pro(OS X & loaded) and I am using a Dell desktop
GX-520 (XP Pro SP3 also loaded). The MacBook Pro has a built-in
webcam & mic. My Dell 20" LCD has a Logitech QuickCam® Ultra
Vision w/mic. When we make a connect thru ConnectNow - the same
problem occurs everytime. Both webcams function - we can see each
other. When I speak, he can hear me clearly. But when he speaks into
his mic - I cannot hear him at all. We have both checked our own
equipment and test our own computers - everything checks out O.K.
When we each go into ConnectNow we use the Preferences menu to
select Speakers & Mic ==> Test Mic/Test Speakers and both of our
devices check-out O.K. We both connectvia T-1 lines. This is a very
puzzling problem. Any ideas, suggestions, advice would be greatly
appreciated. Thank you, in advance. Andrew
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