ACCESS AND ACTIVATING RECORDED WEBINARS

I am unable to access my recorded webinars. I get a message that once I click on 'play recording', the webinar will take a few minutes to download. I repeatedly have waited 5 minutes and the recording does not start. I've downloaded the latest version of flash player. If I try to select 'switch to original format, the screen does not allow me to click on 'switch'.  I am the host of Adobe Connect Meeting.Any of my participants cannot access the meeting recordings either. How do I advise to correct this issue.