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Participant
Nov 11, 2015 9:16 AM UTC
Question

Account Adminstrator credential issue

Hi everibody.

My fault, I have deactivated my Administrator Account.

I cannot manage the adobe connect portal.

Please how can get my Administration credential again?

Thanks a lot for your assistance in advance

Elisa

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    1 reply

    Jorma_at_Knox
    Legend
    Nov 11, 2015 6:37 PM UTC

    Either call Adobe Support at 800-945-9120 or reach out to them through this portal, https://helpx.adobe.com/adobe-connect/connect-support.html.

    They can create a new admin account for you.

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