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desireem29275060
Participant
May 6, 2016
Question

Adobe ad in and Windows 10 with Edge

  • May 6, 2016
  • 1 reply
  • 641 views

I have a problem with w10 and the Connect ad in.

At the beginning when I share the screen it works properly but if I stop sharing and do it again the Participants cannot be anything.

    This topic has been closed for replies.

    1 reply

    mytaxsite
    mytaxsite
    Inspiring
    May 6, 2016

    Without knowing which Adobe product you are using we can't help but were you able to do the same thing in IE11?  If so then why don't you use IE11 in Windows 10.  You just need to use Cortana and search for "Internet Explorer" and you will see it.  Make a short cut or pin it to the task bar so that it is available.

    I use Edge and I use IE11 on my Windows 10 machine.  No problems so far but I don't share anything with anybody so can't comment on your particular problems.

    Good luck.

    D
    desireem29275060Author
    Participant
    May 6, 2016

    I´m using Adobe Connect 9.5.3

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    May 16, 2016

    Are you using the latest add-in, 11.9.976.291?

    Some times the Add-in for Connect can get corrupted and it may be worth uninstalling it and then reinstalling it. You can reinstall it by trying to do a screen share (once it is uninstalled) or by downloading the Add-in installer here: Adobe Connect Downloads and Updates

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