Adobe app just shows "File not found"

3 replies
1094 views
Translate

Since a few days, when I start the Desktop app, it's just a white window showing " File not found" (in a fixed-width font). (No connection list or anything).

So I tried the browser solution, and when clicking the link in the browser, the app loads fine (goes directly to the meeting).

This topic is closed to new replies. Start a new post to keep the conversation going.

C

ControllerUKAuthor

Participant

Found some other installation issues, and created a new discussion/thread for that

Translate

Jorma_at_Knox

Legend

I'd try doing a full uninstall and then a fresh install of the App. Maybe something went wonky in an update.

Translate

C

ControllerUKAuthor

Participant

Just had the same issue, this time on Windows 7 (Dual but, previous was Windows 10). It worked fine, until it updated.

I uninstalled, but the lastest version didn't install (download failed). Downloaded the full setup, but same download (!) error.

Installed using the old setup - which installed the current version - and the issue continues. At least it installed with the old installer 🙂

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.