Adobe Connect Add-In 11.9.966 AppCrash
I have Windows 7 Pro 64bit with IE11. I have no issues connecting to an Adobe Connect room if the Connect Add-in is not installed. Once I need to share my screen, I have to install it. Once installed, the room reloads and I get the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: adobeconnectaddin.exe
Application Version: 11.9.966.0
Application Timestamp: 5321754e
Fault Module Name: adobeconnectaddin.exe
Fault Module Version: 11.9.966.0
Fault Module Timestamp: 5321754e
Exception Code: c0000005
Exception Offset: 0004016f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have tried to install it during the Connect session. I have also tried to download and install separately. I have disabled anti-virus each time.
I have tried uninstalling and reinstalling Flash and the Connect Add-in.
This happens on IE11 and Chrome with the add-in installed.
Any ideas?
