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A
Ali Biricik
Participant
April 21, 2020
Question

adobe connect add in menu bar missing

  • April 21, 2020
  • 2 replies
  • 1034 views

When I enter my class this morning menu bar missing. Yesterday everything was fine. 

What happend ? is there any idea or solution for issue.

    This topic has been closed for replies.

    2 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    August 20, 2020

    It sounds like something in the meeting room may have corrupted. I'd reach out to Adobe Support to see if an older version of the room can be restored, or, if you want a faster solution, try recreating the room.

    B
    Barry16B8
    Participant
    August 19, 2020

    I have a similar issue - the 'Pods' drop down menu is missing from the menu bar on all my new rooms (the options I see are 'Meeting', 'Layouts', 'Audio'...). How do I restore the Pods drop down to my rooms?

     

    I also cannot rearrange the pods on each of my existing layouts.

     

    Any help would be great.

     

    Thanks

     

     

     

    Thanks

    Chris Zabriskie
    Chris Zabriskie
    Known Participant
    August 26, 2020

    Actually, it sounds like you were entering the room as a "Participant".  You may want to check your role.  I have several user-identities, and if I create a room with one identity, and fail to make another one a host/presenter, when I enter the room, there's no menu bar.

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