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tyflikw
Participant
August 21, 2013
Question

Adobe Connect Add-in 'verify the hard disk'

  • August 21, 2013
  • 1 reply
  • 7804 views

While trying to install Adobe Connect Add-in I get the message " Couldn't write the application to the hard disk.  Please verify the hard disk is available and try again.  If by hard disk it means hard drive then it has plenty to pick from.  I have 2 internal, 2 external, and a usb in while recieving the error.  Thoughts?

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1 reply

Nikhil Sharma
Adobe Employee
Nikhil Sharma
Adobe Employee
August 21, 2013

Hi tyflikw,

While Installing the Add-in is there is another insatnce of adobeconnectadidn running on your machine.

please check that .

also make sure you have the write permission on installation directory :

bill_foote
bill_foote
Participant
January 25, 2018

I have the same problem in 2018 with a Lenovo running Windows 10. I have all the permissions, unblocked and allowed everything, and yet I get the same message about not be able to install the add-in. Any help at all would be much appreciated. Thanks.

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