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April 3, 2014
Question

Adobe Connect and Mac OSX Mavericks

  • April 3, 2014
  • 2 replies
  • 1293 views

I just upgraded to Mavericks the other day, huge mistake. I opened a Connect session to share my screen with a student. I used Safari and got the security block to which I applied the recommended settings but still no joy. Now I can log into my meetings and do anything accept share my screen. When I attempt to share my screen I get a warning that the Adobe Connect quit unexepectedly. I have tried unistalling and reinstalling the Flash Player and I have looked for the Adobe Connect addin app but I cannot find it to remove or replace it.

Here is the crash report that I am getting:

Process:         adobeconnectaddin [907]

Path:            /Users/USER/Library/Preferences/*/adobeconnectaddin.app/Contents/MacOS/adobeconnectaddin

Identifier:      com.macromedia.adobeconnectaddin.app

Version:         11.9.959.0 (11.9.959.0)

Code Type:       X86 (Native)

Parent Process:  launchd [162]

Responsible:     adobeconnectaddin [907]

User ID:         501

Date/Time:       2014-04-03 08:52:01.467 -0400

OS Version:      Mac OS X 10.9.2 (13C64)

Report Version:  11

Anonymous UUID:  C4536EAC-30B3-C4D3-4B0B-CCAFC2198327

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.macromedia.adobeconnectaddin.app          0x003c41e0 0x1000 + 3944928

1   com.macromedia.adobeconnectaddin.app          0x0031aa36 0x1000 + 3250742

2   com.macromedia.adobeconnectaddin.app          0x003fc1df 0x1000 + 4174303

3   com.macromedia.adobeconnectaddin.app          0x0041189f 0x1000 + 4262047

4   com.macromedia.adobeconnectaddin.app          0x00413c6e 0x1000 + 4271214

5   com.macromedia.adobeconnectaddin.app          0x0005f22a 0x1000 + 385578

6   com.macromedia.adobeconnectaddin.app          0x003ddbb7 0x1000 + 4049847

7   com.macromedia.adobeconnectaddin.app          0x003de51b 0x1000 + 4052251

8   com.macromedia.adobeconnectaddin.app          0x003de4cc 0x1000 + 4052172

9   libobjc.A.dylib                         0x9ba9f262 -[NSObject performSelector:] + 62

10  com.apple.CoreFoundation                0x93ed4dd4 -[NSSet makeObjectsPerformSelector:] + 228

11  com.apple.AppKit                        0x92b80e52 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182

12  com.apple.AppKit                        0x92b749b5 loadNib + 369

13  com.apple.AppKit                        0x92b73de1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320

14  com.apple.AppKit                        0x92e1d94e +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154

15  com.apple.AppKit                        0x92b73a5f +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 709

16  com.apple.AppKit                        0x92b6eda9 NSApplicationMain + 510

17  com.macromedia.adobeconnectaddin.app          0x00002f45 0x1000 + 8005

Thread 1:

0   libsystem_kernel.dylib                  0x97a1b046 __workq_kernreturn + 10

1   libsystem_pthread.dylib                 0x9a8addcf _pthread_wqthread + 372

2   libsystem_pthread.dylib                 0x9a8b1cce start_wqthread + 30

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib                  0x97a1b992 kevent64 + 10

1   libdispatch.dylib                       0x9056f8ad _dispatch_mgr_invoke + 238

2   libdispatch.dylib                       0x9056f546 _dispatch_mgr_thread + 52

Thread 3:

0   libsystem_kernel.dylib                  0x97a1b046 __workq_kernreturn + 10

1   libsystem_pthread.dylib                 0x9a8addcf _pthread_wqthread + 372

2   libsystem_pthread.dylib                 0x9a8b1cce start_wqthread + 30

Thread 4:

0   libsystem_kernel.dylib                  0x97a1b046 __workq_kernreturn + 10

1   libsystem_pthread.dylib                 0x9a8addcf _pthread_wqthread + 372

2   libsystem_pthread.dylib                 0x9a8b1cce start_wqthread + 30

Thread 5:: BackgroundThread

0   libsystem_kernel.dylib                  0x97a1a7ca __psynch_cvwait + 10

1   libsystem_pthread.dylib                 0x9a8aed1d _pthread_cond_wait + 728

2   libsystem_pthread.dylib                 0x9a8b0bd9 pthread_cond_wait$UNIX2003 + 71

3   com.macromedia.adobeconnectaddin.app          0x003b8dfc 0x1000 + 3898876

4   com.macromedia.adobeconnectaddin.app          0x0001edc6 0x1000 + 122310

5   com.macromedia.adobeconnectaddin.app          0x003b8c23 0x1000 + 3898403

6   com.macromedia.adobeconnectaddin.app          0x003b8c5a 0x1000 + 3898458

7   com.macromedia.adobeconnectaddin.app          0x003b88c5 0x1000 + 3897541

8   libsystem_pthread.dylib                 0x9a8ac5fb _pthread_body + 144

9   libsystem_pthread.dylib                 0x9a8ac485 _pthread_start + 130

10  libsystem_pthread.dylib                 0x9a8b1cf2 thread_start + 34

Thread 6:: BackgroundThread

0   libsystem_kernel.dylib                  0x97a1a7ca __psynch_cvwait + 10

1   libsystem_pthread.dylib                 0x9a8aed1d _pthread_cond_wait + 728

2   libsystem_pthread.dylib                 0x9a8b0bd9 pthread_cond_wait$UNIX2003 + 71

3   com.macromedia.adobeconnectaddin.app          0x003b8dfc 0x1000 + 3898876

4   com.macromedia.adobeconnectaddin.app          0x0001edc6 0x1000 + 122310

5   com.macromedia.adobeconnectaddin.app          0x003b8c23 0x1000 + 3898403

6   com.macromedia.adobeconnectaddin.app          0x003b8c5a 0x1000 + 3898458

7   com.macromedia.adobeconnectaddin.app          0x003b88c5 0x1000 + 3897541

8   libsystem_pthread.dylib                 0x9a8ac5fb _pthread_body + 144

9   libsystem_pthread.dylib                 0x9a8ac485 _pthread_start + 130

10  libsystem_pthread.dylib                 0x9a8b1cf2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0x0000055f  ebx: 0x00000302  ecx: 0x000003e8  edx: 0x00000000

  edi: 0x00000001  esi: 0x003c406e  ebp: 0xbfffaea8  esp: 0xbfffae70

   ss: 0x00000023  efl: 0x00010246  eip: 0x003c41e0   cs: 0x0000001b

   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

  cr2: 0x0500f000

 

Logical CPU:     0

Error Code:      0x00000000

Trap Number:     6

Binary Images:

    0x1000 -   0xc8ffff +com.macromedia.adobeconnectaddin.app (11.9.959.0 - 11.9.959.0) <DD108D5C-2E7F-3FE4-B53E-9402913245A9> /Users/USER/Library/Preferences/*/adobeconnectaddin.app/Contents/MacOS/adobeconnectaddin

  0xe33000 -   0xe35fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <940AF5C8-23AA-3311-A69F-6FC43C80F05B> /Users/USER/Library/Preferences/*/adobeconnectaddin.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

  0xe3b000 -  0x1161ffd  com.apple.JavaScriptCore (9537 - 9537.75.12) <8295D442-2EC7-33C1-972B-F13054DBABD0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x15c4000 -  0x15c8ffd  com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <D5FE0F6F-95E3-3F9D-A6AF-D721CBD801AC> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn

0x8fe5c000 - 0x8fe8e417  dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld

0x90013000 - 0x90183fff  com.apple.QTKit (7.7.3 - 2826.17) <962F9FB1-7E46-3F93-9BAF-E05E7CF8D36D> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x90184000 - 0x90188ffe  libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

0x90189000 - 0x90194ffb  libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib

0x90195000 - 0x90195fff  libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib

0x90196000 - 0x90504fff  com.apple.MediaToolbox (1.0 - 1273.49) <236C702F-BC87-3255-A8B3-C7B2C597DBCA> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

0x9056c000 - 0x90584ffd  libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib

0x90585000 - 0x9058ffff  com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement

0x905d0000 - 0x905d7fff  libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib

0x905d8000 - 0x90854fe7  com.apple.QuickTime (7.7.3 - 2826.17) <E8F7EFCE-41FD-3E30-AAA5-5C232317E9D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x90855000 - 0x90859ffc  com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x908c8000 - 0x90d6ffe7  com.apple.CoreAUC (6.22.08 - 6.22.08) <3F9E2986-8FF9-3339-A0C8-DC1186C4A5EC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

0x90d70000 - 0x911a4ff7  com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

0x911a5000 - 0x911c4ff9  com.apple.framework.Apple80211 (9.3.1 - 931.58) <120A58B6-9DC7-3001-9735-C08661A3ECC0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x911c5000 - 0x91263ff7  com.apple.PDFKit (2.9.1 - 2.9.1) <37D112C0-3AF4-399F-B1E0-09162CBA3741> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit

0x91264000 - 0x91371ff7  com.apple.ImageIO.framework (3.3.0 - 1042) <677F8044-E8B4-34A8-B7D9-575D7CEA019E> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x91c99000 - 0x91cbdff3  libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib

0x91cbe000 - 0x91cc6fff  liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib

0x91f23000 - 0x91fcfffb  libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib

0x91fd0000 - 0x91fd3ff7  com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help

0x91fd4000 - 0x92035ff7  com.apple.Symbolication (1.4 - 129) <843C9ED1-A0BB-37F5-B445-579327C5D764> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication

0x92036000 - 0x9203afff  libheimdal-asn1.dylib (323.15) <2C5FF5E6-F253-387E-959A-B1926DD99B31> /usr/lib/libheimdal-asn1.dylib

0x92434000 - 0x92440ff7  com.apple.OpenDirectory (10.9 - 173.90.1) <B7440CD7-04F8-3558-B5AA-FD48381B14DE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x92441000 - 0x92448ff2  com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x92449000 - 0x92464ff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting

0x92465000 - 0x9246aff3  libsystem_platform.dylib (24.90.1) <0613F163-9A7A-3908-B30B-AC1627503933> /usr/lib/system/libsystem_platform.dylib

0x9246b000 - 0x924fdff9  libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib

0x924fe000 - 0x92635fff  com.apple.desktopservices (1.8.2 - 1.8.2) <CCE6EB2B-1799-349A-8F13-003077CDFF31> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x92636000 - 0x92636ffd  libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib

0x9264b000 - 0x92726ff7  com.apple.LaunchServices (572.26 - 572.26) <5915A9AC-7928-30B1-9329-94048ADE81D9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

0x928f3000 - 0x92901ff7  libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib

0x92b6c000 - 0x9378aff3  com.apple.AppKit (6.9 - 1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x937b4000 - 0x93804ff7  libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib

0x93805000 - 0x9380efff  com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x93814000 - 0x9387dfff  com.apple.SystemConfiguration (1.13 - 1.13) <144317BE-7AE5-3B8D-90CD-62DCDE9399E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

0x9387e000 - 0x9388eff5  com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x9388f000 - 0x93a55ffb  libicucore.A.dylib (511.31) <9C25D145-E785-357B-9833-1980A1A738C9> /usr/lib/libicucore.A.dylib

0x93a56000 - 0x93a5bff7  com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x93a5c000 - 0x93a80ff7  libxpc.dylib (300.90.2) <5ACBBE2C-74EB-3E88-BCBF-C573095318A5> /usr/lib/system/libxpc.dylib

0x93a81000 - 0x93abdff4  com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x93b6a000 - 0x93b6cfff  com.apple.SecCodeWrapper (3.0 - 1) <066E1E30-2EEA-3166-8F86-D1054B50875B> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper

0x93c1f000 - 0x93c72ff3  com.apple.CoreMediaIO (407.0 - 4561) <A756270D-CA9A-36CB-B698-3D9EEAB9C50E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

0x93c73000 - 0x93c74fff  libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib

0x93ca5000 - 0x93cd7ffb  com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

0x93cd8000 - 0x93ce4ffc  libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib

0x93ce5000 - 0x93cf3ff3  com.apple.opengl (9.6.0 - 9.6.0) <63941A8D-AACC-3C71-BE8C-4DAA913A1439> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x93cf4000 - 0x93d20ff7  com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices

0x93d21000 - 0x93d94fff  com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x93dfc000 - 0x93dfcfff  com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x93dff000 - 0x93e02ff7  libdyld.dylib (239.4) <F4604F64-945B-3871-8F26-E9C55488BC27> /usr/lib/system/libdyld.dylib

0x93e03000 - 0x93e53fff  com.apple.opencl (2.3.59 - 2.3.59) <4BEFE83C-1C89-3BB6-A445-9BE680C84FB3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x93e54000 - 0x93e54fff  com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib

0x93e55000 - 0x93e60fff  com.apple.CrashReporterSupport (10.9 - 538) <7ED18744-8296-3AB8-BBAA-77B0849CF88E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport

0x93e61000 - 0x94063fff  com.apple.CoreFoundation (6.9 - 855.14) <756998B3-F507-3474-AFB2-769FC9CE5263> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x94110000 - 0x94116ffb  libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib

0x94117000 - 0x94181ff7  com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x94182000 - 0x94197ff3  com.apple.AppContainer (3.0 - 1) <017FED4F-AD6E-3A56-806B-A2D33E69EFF9> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer

0x94198000 - 0x941cefff  com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices

0x941cf000 - 0x941f7fff  libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib

0x941f8000 - 0x94254ffa  com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x9426b000 - 0x94275ff2  com.apple.AppSandbox (3.0 - 1) <FE0793BE-50CF-3E3B-82C9-71F7A294E10F> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox

0x94276000 - 0x94292ff9  com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x94293000 - 0x94294fff  liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib

0x94295000 - 0x942bcfff  com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x942bd000 - 0x94359fff  com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

0x94442000 - 0x94473ffa  libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib

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0x99e51000 - 0x99ec6ffb  com.apple.framework.IOKit (2.0.1 - 907.90.2) <AFF50D8E-7D1D-38B9-A77E-DF0C0C4C97E0> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x99ec7000 - 0x99f16ff1  com.apple.HIServices (1.22 - 467.2) <F47161AA-E19F-3357-862F-5B4C8DA97975> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x99f17000 - 0x99f8dff3  com.apple.securityfoundation (6.0 - 55122.1) <18024F59-DE2B-3FC5-A29F-8F2B27349685> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

0x99f8e000 - 0x9a28fffb  com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x9a290000 - 0x9a294ff7  libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib

0x9a295000 - 0x9a2feffa  com.apple.datadetectorscore (5.0 - 354.3) <566882DE-B726-331E-BA89-ACBB3D5BEEC4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore

0x9a2ff000 - 0x9a5e9fd2  com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

0x9a5ea000 - 0x9a74cff3  com.apple.CFNetwork (673.2.1 - 673.2.1) <6EA58F7C-35E9-37BF-A6B4-7DDB83A6B432> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x9a79c000 - 0x9a7a1fff  com.apple.MediaAccessibility (1.0 - 43) <1CC2B661-146A-3FF3-B843-508F611F7B4B> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility

0x9a7a2000 - 0x9a7b1fff  libGL.dylib (9.6) <58C42A46-27D0-3228-B3C1-EC3923D49BAD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x9a7b2000 - 0x9a7bbffa  com.apple.CommonAuth (4.0 - 2.0) <7E72F700-6072-3822-8AAF-F14D456F7E7D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x9a7bc000 - 0x9a7bdfff  libSystem.B.dylib (1197.1.1) <E06132B8-2FD8-322D-A151-C9474B36B561> /usr/lib/libSystem.B.dylib

0x9a7be000 - 0x9a8aaff7  libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib

0x9a8ab000 - 0x9a8b2ffb  libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib

0x9a8c1000 - 0x9a9eeff9  com.apple.avfoundation (2.0 - 651.12) <5D46DA01-3CFB-375E-B134-8625EA3466A7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x9a9ef000 - 0x9aa1fff7  com.apple.CoreServicesInternal (184.9 - 184.9) <999FEDEC-7657-3F32-A9AE-F29E0BE0AAF5> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal

0x9aa20000 - 0x9aa3bff6  libPng.dylib (1042) <1ADB59C7-343E-30CA-A8D2-93540C4A2E7D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x9aa3c000 - 0x9aaa2ffb  com.apple.CoreUtils (2.0 - 200.34.4) <F14AAB3C-1C8A-37D7-85BE-76646F9F6098> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

0x9aaa3000 - 0x9ab18ff1  com.apple.ApplicationServices.ATS (360 - 363.3) <FD423680-01A1-357A-89A7-33910A87DE65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x9b2da000 - 0x9b2dcffb  libRadiance.dylib (1042) <22E517A8-4725-3175-B5D1-5573FBE780B3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

0x9b2e8000 - 0x9b2fcff9  com.apple.MultitouchSupport.framework (245.13 - 245.13) <1576F96C-385B-3AAE-8A09-1D49091FE931> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport

0x9b2fd000 - 0x9b30ffff  libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib

0x9b310000 - 0x9b395ffc  com.apple.CorePDF (4.0 - 4) <73557F2A-B0EF-3128-90FE-8EDD7824CE73> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

0x9b396000 - 0x9b3eafff  com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

0x9b3eb000 - 0x9b452ffc  com.apple.framework.CoreWLAN (4.3.2 - 432.47) <A02FAF3F-A8F4-3293-9321-AED904B5F069> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x9b453000 - 0x9b77effe  com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x9b77f000 - 0x9b92bfff  com.apple.QuartzCore (1.8 - 332.3) <00167BF7-E3C4-3AA7-8DA0-466BD4175350> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x9b92c000 - 0x9b92dffd  libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib

0x9b92e000 - 0x9ba84ff0  libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

0x9ba85000 - 0x9bc2d4af  libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib

0x9bc2e000 - 0x9bcbffff  com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync

0x9bcc0000 - 0x9c22dfff  com.apple.QuartzComposer (5.1 - 319) <77419C8D-B822-3649-BBB4-2CF0F0993E9A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer

0x9c22e000 - 0x9c22ffff  libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib

0x9c230000 - 0x9c23aff3  com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices

0x9c344000 - 0x9c344fff  com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x9c345000 - 0x9c34dfff  libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib

0x9c34e000 - 0x9c394ff7  libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 1

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 1198

    thread_create: 1

    thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=179.5M resident=52.9M(29%) swapped_out_or_unallocated=126.6M(71%)

Writable regions: Total=35.1M written=1832K(5%) resident=2584K(7%) swapped_out=0K(0%) unallocated=32.6M(93%)

REGION TYPE                      VIRTUAL

===========                      =======

CG image                              4K

CG shared images                    180K

CoreServices                        128K

Kernel Alloc Once                     4K

MALLOC                             21.1M

MALLOC (admin)                       48K

Memory Tag 240                     2048K

Stack                              66.6M

VM_ALLOCATE                         368K

__DATA                             16.8M

__IMAGE                             528K

__LINKEDIT                         43.9M

__OBJC                             2956K

__PAGEZERO                            4K

__TEXT                            135.6M

__UNICODE                           544K

mapped file                       118.8M

shared memory                         4K

===========                      =======

TOTAL                             409.5M

Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.20f4

Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503531325336344350382D59352020

Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503531325336344350382D59352020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)

Bluetooth: Version 4.2.3f10 13477, 3 services, 14 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: AirPort, AirPort, en1

Serial ATA Device: WDC WD3200AAJS-40RYA0, 320.07 GB

Parallel ATA Device: MATSHITADVD-R   UJ-85J

USB Device: Built-in iSight

USB Device: USB-PS/2 Optical Mouse

USB Device: Bluetooth USB Host Controller

USB Device: Blue Icicle

USB Device: Kensington U+P Keyboard

USB Device: IR Receiver

Thunderbolt Bus:

    This topic has been closed for replies.

    2 replies

    Adobe Employee
    April 4, 2014

    Thanks also for sharing the crash report.

    Analysis of the crash report points to a common issue which may be causing the Addin to crash on some of the old Mac machines (around 2006-2007 models).

    We are not seeing this issue on the newer Mac machines.

    This is under investigation and we are looking for a solution to this.

    Adobe Employee
    April 3, 2014

    The adobe connectaddin app is installed in the following location on Mac:

    <HOME>/Library/Preferences/Macromedia/FlashPlayer/www.macromedia.com/bin/adobeconnectaddin

    You can simply delete this folder to remove the addin.