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February 1, 2019
Question

Adobe Connect automatically records then plays back across meeting audio - how to stop this?

  • February 1, 2019
  • 1 reply
  • 196 views

Adobe Connect automatically records then plays back across meeting audio - how to stop this? It seems that it only happens when you ask the system to call you rather than if you dial in - however it's very frustrating and I would have to include a full list of the dial in numbers in meeting agenda, also ask them specifically not to receive a call from the system. I have just had a very disrupted meeting as the recording reaches its limit and automatically lays back across normal audio. It has happened a few times. How to prevent this? Thanks. It's difficult to tell which version of the app I have, too...

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1 reply

Jorma_at_Knox
Legend
February 15, 2019

Without seeing the recording it's hard for me to grasp what is happening.

How is your audio connected to the room. Is it done through an integrated phone bridge, Universal voice or something else?