Adobe Connect camera not maintaining still image

From a client:

The instructors will take a still/paused picture using the video pod to display during the meeting. Since the update we have been noticing they will take a great still shot looking front and center that the coordinator and participants can see. Then a few minutes later the image will change to a still of maybe a few seconds before or after the original image was taken for some participants and coordinators view. The instructor still sees the original good image and has not retaken the photo. The image the coordinators and participants see is not always the best image, the instructor may be looking away or may have their head turned. We tried retaking the photo and it does the same thing. Why is this happening and is there a way to make it stop?

Anyone else having this issue?  Is this new since the latest release?