Adobe Connect crashes if I share window or application on PC
I have been using Adobe Connect for several years now, but since September of 2016, anytime I try to share a window or app, adobe connect crashes. The weird part is that I can share my desk top with no problem, just issues with window and application. I did copy the info after that last time I attempted to share a window:
Problem signature:
Problem Event Name: BEX
Application Name: adobeconnectaddin.exe
Application Version: 11.9.976.291
Application Timestamp: 5720c9c5
Fault Module Name: adobeconnectaddin.exe
Fault Module Version: 11.9.976.291
Fault Module Timestamp: 5720c9c5
Exception Offset: 00790053
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: d344
Additional Information 2: d344ef03a1cc4557a98a4b6e8035546b
Additional Information 3: e118
Additional Information 4: e11858395757f858cd0a195f73942ed0
I apologize for bugging you fine folks, but I couldn't find a way to self diagnose and troubleshoot this myself. Thank you so much for any help you can provide!
