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Participant
November 20, 2024
Question

Adobe Connect Desktop App Room Links Invalid

  • November 20, 2024
  • 2 replies
  • 363 views

Hello,

I'm having an issue with the desktop app for Adobe Connect.  When you normally open the application, it launches the welcome screen to Join a Room, and view recent and favorite rooms.  This is not working on the desktop app, it works perfectly fine on the phone app.  The Room Link will give me "invalid link," it's not invalid, it works from a browser or my phone.  Also the recents and favorites tab area does not appear on the desktop app.  I've tried 3 different PCs and all with the same result and after downloading the most current version.  Has something happened/changed with the desktop app? Not sure what's different, especially since the phone app works. Thank you!

 

 

    2 replies

    Adobe Employee
    January 23, 2025

    @manda2076 @hussein_6258 Pls reach out to support via the conversation icon on the Adobe Connect support page: https://helpx.adobe.com/in/adobe-connect/connect-support.html

    Adobe Connect Feature Requests: WishBreeze[at]adobe . com
    Participant
    November 25, 2024

    i have the same problem