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baunu72784411
Participant
October 7, 2016
Answered

adobe connect first installation

  • October 7, 2016
  • 1 reply
  • 1061 views

I've just installed the adobe connect. when i want to configure the server, I take error message. What is problem? (I used Adobe Connect 9.2 and SQL server on another server or local server)

"http://localhost:8510/console" --->

com.macromedia.airspeed.StatusException$InternalError: <status code="internal-error"/>
    at com.macromedia.airspeed.db.DB.getConnection(DB.java:220)
    at com.macromedia.airspeed.Context.getConnection(Context.java:1347)
    at com.macromedia.airspeed.Context.fetchRows(Context.java:1284)
    at com.macromedia.airspeed.Context.fetch(Context.java:1255)
    at com.macromedia.breeze.account.AccountManager.isEnterprise(AccountManager.java:3585)
    at com.adobe.connect.dal.AccountDAL.getDisabledFeatures(AccountDAL.java:460)
    at com.macromedia.airspeed.FeatureManager.updateFeatureSet(FeatureManager.java:187)
    at com.macromedia.airspeed.FeatureManager.isDisabled(FeatureManager.java:91)
    at com.macromedia.airspeed.servlet.HTMLHandler.parseResponseInternal(HTMLHandler.java:629)
    at com.macromedia.airspeed.servlet.Handler.parseResponse(Handler.java:80)
    at com.macromedia.airspeed.servlet.BaseServlet.service(BaseServlet.java:466)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.sql.SQLException: [Macromedia][SQLServer JDBC Driver]Error executing InitializationString. See chained exceptions for details.
    at macromedia.jdbc.sqlserverbase.ddcg.b(Unknown Source)
    at macromedia.jdbc.sqlserverbase.ddcg.a(Unknown Source)
    at macromedia.jdbc.sqlserverbase.ddcf.b(Unknown Source)
    at macromedia.jdbc.sqlserverbase.ddcf.a(Unknown Source)
    at macromedia.jdbc.sqlserverbase.BaseConnection.f(Unknown Source)
    at macromedia.jdbc.sqlserverbase.BaseConnection.a(Unknown Source)
    at macromedia.jdbcx.sqlserverbase.BaseDataSource.getBaseConnection(Unknown Source)
    at macromedia.jdbcx.sqlserverbase.BaseDataSource.getPooledConnection(Unknown Source)
    at macromedia.pool.ConnectionPool.createCachedConnection(Unknown Source)
    at macromedia.pool.ConnectionPool.createCachedConnection(Unknown Source)
    at macromedia.pool.ConnectionPool.enforceMinimum(Unknown Source)
    at macromedia.pool.ConnectionPool.<init>(Unknown Source)
    at macromedia.pool.ConnectionPoolGroup.getConnectionPool(Unknown Source)
    at macromedia.pool.PooledConnectionDataSource.getConnection(Unknown Source)
    at macromedia.pool.PooledConnectionDataSource.getConnection(Unknown Source)
    at com.macromedia.airspeed.db.DB.getJDBCConnection(DB.java:272)
    at com.macromedia.airspeed.db.DBConnection.init(DBConnection.java:121)
    at com.macromedia.airspeed.db.DBConnection.<init>(DBConnection.java:65)
    at com.macromedia.airspeed.db.DB.getConnection(DB.java:209)
    ... 27 more

This topic has been closed for replies.
Correct answer baunu72784411

I found the problem. Problem was server name, host name, make it right. The problem was not the SQL connection.  Thanks for your answer.

1 reply

Jorma_at_Knox
Legend
October 7, 2016

Based on the error code you listed it looks like it is an error with the server's ability to communicate with the SQL server:

com.macromedia.airspeed.StatusException$InternalError: <status code="internal-error"/>

    at com.macromedia.airspeed.db.DB.getConnection(DB.java:220)

If your SQL server requires an SSL connection you'll need to ensure that you have the server configured for that. Did the connection to the database initialise correctly when you ran the installer?

baunu72784411
baunu72784411AuthorCorrect answer
Participant
October 19, 2016

I found the problem. Problem was server name, host name, make it right. The problem was not the SQL connection.  Thanks for your answer.