Adobe Connect Hangs On Launch
I'm running the latest stuff:
Adobe Connect Plugin: 11.9.978.354
MacOSX Sierra: 10.12.4
Flash Plugin: 25.0.0.127
Latest version of Firefox/Chrome/Safari
On all browsers, the same thing happens.
Adobe Connect hangs when a browser (Chrome/Firefox/Safari) tries to
open Adobe Connect.
I can click on the link ("open a new meeting room window") and it will
open Adobe Connect in a browser window but
then it won't let me screen share.
Here's what the hang looks like: AdobeConnect Hang
Do you have any details on how to fix this issue?
Here is the Adobe Connect log file:
#Version: 1.0 #Start-Date: 2017-02-13 18:26:38 (utc) #Software: Adobe Systems Inc. adobeconnectaddin 11,9,978,354 #Location: /Users/someuser/adobeconnectaddin-2017-02-13-18-26-38.log #Fields: time x-milliseconds x-source x-comment 18:26:38 4 PLAYER_TRACE Core Player constructor, this = 6aed000 18:26:38 5 PLAYER_TRACE "(null)" 18:26:38 20 PLAYER_TRACE Begin InitGlobalObject for https://www.macromedia.com/support/flashplayer/sys/ 18:26:38 20 PLAYER_TRACE full language check. 18:26:38 20 PLAYER_TRACE xu 18:26:38 31 PLAYER_TRACE "(null)" 18:26:38 31 PLAYER_TRACE Cache Sizes: bindings 32, metadata 1, methods 32 18:26:38 31 PLAYER_TRACE JIT mode: 0 18:26:38 31 PLAYER_TRACE JIT OSR threshold (default): 0 18:26:38 31 PLAYER_TRACE JIT CSE: on 18:26:38 31 PLAYER_TRACE JIT inlining: on 18:26:38 31 PLAYER_TRACE JIT hardening: on 18:26:38 31 PLAYER_TRACE JIT profile level: 0 18:26:38 49 PLAYER_TRACE gleanCount=240 18:26:38 49 PLAYER_TRACE In PlatformPlayerBase::AdjustWindowClientArea(), width=290, height=160 18:26:38 51 PLAYER_TRACE Begin InitGlobalObject for file:///Users/someuser/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/adobeconnectaddin/adobeconnectaddin.app 18:26:44 6480 ACTION_TRACE Listener :: System Language : xu 18:26:44 6480 PLAYER_TRACE SetDataComplete(success=true len=4688) for file:///Users/someuser/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/adobeconnectaddin/adobeconnectaddin.app 18:26:44 6612 PLAYER_TRACE DoSingleURLRequest to FSCommand:showmenu, target is false 18:26:44 6612 PLAYER_TRACE GetURL 'FSCommand:showmenu' 18:26:44 6612 PLAYER_TRACE [Security] FSCommand permitted: FSCommand:showmenu 18:26:44 6612 PLAYER_TRACE PlatformFSCommand handled it 18:26:44 6613 PLAYER_TRACE DoSingleURLRequest to FSCommand:setWindowTitle, target is Adobe Connect 18:26:44 6613 PLAYER_TRACE GetURL 'FSCommand:setWindowTitle' 18:26:44 6613 PLAYER_TRACE [Security] FSCommand permitted: FSCommand:setWindowTitle 18:26:44 6613 PLAYER_TRACE PlatformFSCommand handled it 18:27:13 35179 PLAYER_TRACE Core Player destructor, this = 6aed000 18:27:13 35179 PLAYER_TRACE EnhancedMicrophoneManager::StopEnhancedAudio() 18:27:13 35179 PLAYER_TRACE Destroying core globals. 18:27:13 35265 PLAYER_TRACE Stopping log file
