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C
ccarllz
Participant
November 14, 2012
Question

Adobe Connect issues with Windows 7

  • November 14, 2012
  • 1 reply
  • 2137 views

Has anyone found a solution to the problems Adobe Connect has with Windows 7?

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    November 14, 2012

    What issues are you seeing?

    C
    ccarllzAuthor
    Participant
    November 14, 2012

    Machines with Windows 7 cannot connect to Adobe Connect. The person can enter the room, but when he or she clicks on content, it just shows "connecting... " and never connects.

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    November 14, 2012

    Sounds like something is blocking network traffic. I'm not aware of any Windows 7 specific issues. I've used Windows 7 with connect for 2 years with no Windows specific issues.

    I'd call support at 800-945-9120 and see if they can indentify the issue and give you a resolution.

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