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Participant
Nov 14, 2012 5:08 PM UTC
Question

Adobe Connect issues with Windows 7

Has anyone found a solution to the problems Adobe Connect has with Windows 7?

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    4 replies

    Jorma_at_Knox
    Legend
    Nov 14, 2012 8:58 PM UTC

    What issues are you seeing?

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    ccarllzAuthor
    Participant
    Nov 14, 2012 9:09 PM UTC

    Machines with Windows 7 cannot connect to Adobe Connect. The person can enter the room, but when he or she clicks on content, it just shows "connecting... " and never connects.

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    Jorma_at_Knox
    Legend
    Nov 14, 2012 9:15 PM UTC

    Sounds like something is blocking network traffic. I'm not aware of any Windows 7 specific issues. I've used Windows 7 with connect for 2 years with no Windows specific issues.

    I'd call support at 800-945-9120 and see if they can indentify the issue and give you a resolution.

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