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Anonymous
Jun 20, 2012 11:46 AM UTC
Question

Adobe Connect Microphone problem

Hi I am unable to use the microphone on Connect. Microphone works on other software such as Skype. When I go to audio setup, it does not allow me to record - no action when I click on record button. Running windows XP.  Have latest flash player, enabled microphone under flash settings and unticked echo cancellation.

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2 replies

Anonymous
Jun 20, 2012 12:54 PM UTC

What kind of microphone do you have?

Is that selected both in the Windows control panel as well as in the audio setup wizard of Adobe Connect?

"does not allow me to record" you wrote, does that mean that the recording button in the audio setup wizard is dimmed out, or can you press it but it does not record anything?

And to end this with a tip that might help you: do check if you have a mute button on your headset, maybe that is enabled/on....

Regards,

/Rikard, Wezupport

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Adobe Employee
ashish_gupta_
Adobe Employee
Jun 21, 2012 11:26 AM UTC

Or check if 'Mic' is muted in the Sound properties of Windows XP.

PS: If you need more info, a quick Google search gives this page http://www.tinyeye.com/avsetup/soundsetup_xp.html#3.

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