Adobe Connect not working properly. Stuck in "Connecting"

Question

We're having problem opening our meeting rooms, the do not opens!We're on NA10 please review this now!

Jorma_at_Knox · Answer

A hang at that screen usually indicates that port 1935 is being blocked. Check with your IT department or firewall settings.

You can check on the status of the hosted environment for Adobe Connect here: http://status.adobe.com/additional_services

If you need to talk with Adobe Support, I'd recommend you call them at 800-945-9120 or reach out through this site, Adobe Connect Help | Adobe Connect Support . They will be able to look at your account and give you a better answer than those of us on the user forums.

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