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Participant
October 27, 2020
Question

Adobe Connect - not working with my headset?

  • October 27, 2020
  • 1 reply
  • 659 views

I'm in a training session with my employer, using Adobe Connect.  I can hear them through my headset, but they can't hear me when I speak.

I am using a Plantronics headset. I have looked at all the areas on my laptop, Settings, and in AC, to see that my headset is enabled properly.

 

Please advise why it may not be working.

 

Thanks!

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1 reply

Jorma_at_Knox
Legend
October 30, 2020

When you select the drop down menu for the Mic in the meeting, there should be an option to select your microphone. Make sure that the Plantronics headset is what is selected.