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Participant
April 24, 2013
Question

Adobe Connect Pro Add-In for All Users

  • April 24, 2013
  • 2 replies
  • 3420 views

We need to install Adobe Connect Pro Add-In for all users in a Citrix environment. However, when installing the add-in there is no prompt to input a location. It directly installs the add-in on a specific user profile. Is there anyway to install this for all users as normal users do not have access to install anything on our environments? Please help as I cannot find any information on this.

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2 replies

Jorma_at_Knox
Legend
April 24, 2013

I don't believe there is a way to push the add-in to a common location. An easier workaround may be to add ?lighting=true to the meeting url, which will force a silent install of the add-in upon entering the room if the add-in is not already present.

Example URL: http://realeyesconnect.adobeconnect.com/openroom/?lighting=true

kylemkrAuthor
Participant
April 24, 2013

Thank you Jorma. Adding the ?lighting=true seems to work for normal users. Does this actually install the add-in to the profile? Or will they have to add that everytime the user tries to open a connect session?

Jorma_at_Knox
Legend
April 24, 2013

It may be something that is needed to be added every time, if the add-in is a required object for every meeting. The add-in shouldn't be needed unless the individual is sharing their screen or if the room is using Speex for the audio codec. If one or both of those conditions is not met, I'd probably just let the add-in go.

Mandeep5062
Participating Frequently
April 24, 2013