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규리김24291548
Participant
Mar 19, 2020 12:11 AM UTC
Question

Adobe Connect recorded meeting

I am trying to view the recording of a meeting that was recorded with the Adobe Connect, but the license has currently expired and I was wondering whether I can view the recordings with the trial version without licensing it or do I need to purchase Adobe Connect to view those recordings.

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Mar 19, 2020 2:36 PM UTC

    If the account that the recording is stored on has expired, then there isn't much you can do. If you or your company owned that account, then you could have it reactivated, but you will need to talk to a reseller or Adobe Support to do that. Starting a new trial account will not change any access to that recording.

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