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amittyg25413
amittyg25413
Participating Frequently
October 1, 2019
Question

Adobe Connect Recording Not Converting

  • October 1, 2019
  • 2 replies
  • 265 views

I'm attempting to make a recording offline as an MP4, but I am not getting the recording summary dialog box that's supposed to pop when the conversion is complete. There is a file in the location where I wanted to save it, but it's just a blank, zero-second recording of nothing. Any idea what's going wrong?

    This topic has been closed for replies.

    2 replies

    zweigle@clarix.com
    zweigle@clarix.com
    Participating Frequently
    October 1, 2019

    It may just be the browser blocking pop-ups.

     

    Feel free to contact me directly.

     

    Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

    Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 1, 2019

    Please post the name of the program you use so a Moderator may move this message to that forum
    -A program would be Photoshop or After Effects or InDesign or Premiere Pro or ???

    amittyg25413
    amittyg25413Author
    Participating Frequently
    October 1, 2019
    It's Adobe Connect that I'm having the issue with. I'm trying to get the MP4 version of an Adobe Connect meeting recording.
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