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bank55
Participant
January 30, 2009
Question

Adobe Connect Recordings are our of sync

  • January 30, 2009
  • 1 reply
  • 844 views
My coworker has recorded a few Adobe Connect presentations and most of them work well. However, when you play back two of them, the sound is out of sync with the video and it's unwatchable. Any ideas what might cause this?
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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    January 31, 2009
    You should probably call Adobe support on this issue. They may have a resolution for you.

    Some times this comes up as users scrub or skip through the presentation. However it may also be something that needs to be adjusted on your server (either at Adobe or in house depending on how you are set up).

    There have been a few discussions at http://www.connectusers.com that also may have some answers for you.

    Jorma@RealEyes
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