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peterc32302129
peterc32302129
Participant
Jul 6, 2016 1:19 PM UTC
Question

Adobe Connect Server Failing to validate

Currently we have a 400 license server that currently will not start Adobe Connect Service (adobe connect 9.5, on Windows Server 2008 R2) and the Adobe Connect Telephony Service. Each service I start, but after a short time, it stops the service abruptly.

I checked the debug logs, which come back with http-80-2 (ERROR) Error validating csrf token. com.macromedia.airspeed.StatusException$InternalError.

I additionally checked, the access log, whcih I get Internal error '[Macromedia][SQLServer JDBC Driver] SSL  handshake failed: sun.security.validator.validatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed' occurred."

Any advice to possible bring this back online?

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6 replies

aveggiani47deck
aveggiani47deck
Participating Frequently
Jul 6, 2016 1:31 PM UTC

What's the url of your installation? it's available on Internet?

If you use SSL i think the issue could be related to a due certificate.

Bye

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peterc32302129
peterc32302129Author
Participant
Jul 6, 2016 1:33 PM UTC

The server is sitting in a closed environment, so I cannot put the URL out there.

Just thinking, do you believe that Encrypting the SQL database might lead to some issues?

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aveggiani47deck
aveggiani47deck
Participating Frequently
Jul 6, 2016 2:41 PM UTC

I'm not sute, i've never did it, but the log seems to indcate that a certificate used is not valid.

Bye

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