Skip to main content
sheilas20029400
sheilas20029400
Participating Frequently
Apr 20, 2020 6:29 PM UTC
Question

Adobe Connect Training Status

We recently upgraded to Adobe Connect 10.6.1 and have noticed that the user's status does not update after they complete a course. The transcript shows status as in progress and sometimes the score is overwritten causing the student to retake the course not saving their scores.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Apr 20, 2020 7:54 PM UTC

    I would contact Connect Support and have them verify that there isn't an issue with the account after the upgrade. https://helpx.adobe.com/adobe-connect/connect-support.html

    Translate
    sheilas20029400
    sheilas20029400Author
    Participating Frequently
    Apr 20, 2020 8:01 PM UTC

    Thanks for the response. I've spoken via telephone, webinar and e-mail to Adobe Connect Support. I also sent a video. I'm waiting for a response. Maybe they are troubleshooting the issue.

    Take care

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices