Adobe Connect Training Status

Forum|Forum|6 years ago
April 20, 2020
1 reply
281 views

We recently upgraded to Adobe Connect 10.6.1 and have noticed that the user's status does not update after they complete a course. The transcript shows status as in progress and sometimes the score is overwritten causing the student to retake the course not saving their scores.

This topic has been closed for replies.

Jorma_at_Knox

Legend

I would contact Connect Support and have them verify that there isn't an issue with the account after the upgrade. https://helpx.adobe.com/adobe-connect/connect-support.html

sheilas20029400Author

Participating Frequently

Thanks for the response. I've spoken via telephone, webinar and e-mail to Adobe Connect Support. I also sent a video. I'm waiting for a response. Maybe they are troubleshooting the issue.

Take care

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