Skip to main content
Participant
April 23, 2020
Question

Adobe connects reinstalls everytime

  • April 23, 2020
  • 1 reply
  • 347 views

Everytime I open up an invite to an Adobe Connects meeting I am prompted to reinstall Adobe Connects.  Evern though I have previously done this step. Is there a solution for this?

Thanks.

This topic has been closed for replies.

1 reply

Jorma_at_Knox
Legend
April 23, 2020

It could be how your browser is handling (or not handling) the call to the Connect Desktop Application. Can you try using a different browser or just launching the Connect App and then putting the room URL in it?

StretonAuthor
Participant
April 24, 2020

Thanks I will try that.