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Streton
Participant
Apr 23, 2020 10:05 PM UTC
Question

Adobe connects reinstalls everytime

Everytime I open up an invite to an Adobe Connects meeting I am prompted to reinstall Adobe Connects.  Evern though I have previously done this step. Is there a solution for this?

Thanks.

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2 replies

Jorma_at_Knox
Jorma_at_Knox
Legend
Apr 23, 2020 11:12 PM UTC

It could be how your browser is handling (or not handling) the call to the Connect Desktop Application. Can you try using a different browser or just launching the Connect App and then putting the room URL in it?

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StretonAuthor
Participant
Apr 24, 2020 2:35 PM UTC

Thanks I will try that.

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