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Participant
September 2, 2014
Question

Adobe crashes when share my screen

  • September 2, 2014
  • 2 replies
  • 820 views

I have tried all of the suggestions but I can't isolate why my adobe connect meeting crashes whenever I try to share my screen.  I meet all the system requirements, have updated the add-in, removed the add-in, then updated it again, updated adobe flash, changed the screen resolution to the suggested size, multiple browsers, etc. but still no luck.  The plug in allows me to use the microphone but not to screen share, it crashes every time.  Here are my details:

Mac 0S 10.6.8

2.16 GHz intel core 2 Duo

1GB 667 Mhz DDR2 sdram

latest plug-in

latest flash player

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    2 replies

    Participant
    September 23, 2014
    Jorma_at_Knox
    Legend
    September 23, 2014

    The Safari/Flash issue was for Flash Player 10/11 and has since been resolved with more recent releases of Flash. I don't believe that it applies here as there is not a specfic mention of a web browser and the Safari issue would come when attempting to enter the room, not from screen sharing.

    Adobe Employee
    September 2, 2014

    Mac OS 10.6 is not a supported platform.

    Here are the tech specs:

    Adobe Connect system requirements, web conferencing, Mac | Adobe Connect