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dorineo
Participant
Mar 25, 2008 3:42 AM UTC
Question

Adobe Reader / Printing not working

I just spent two hours on the phone with a support tech to help me with an Adobe problem I'm having. I have Adobe 8.1 and I'm able to open some .pdf documents but not others, but I'm not able to print any of them. The message I get is: "Unable to start printer job. Is printer available?". We tried to remove Adobe from my computer both with auto uninstaller and manually - neither which will work. Please, please help.
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    4 replies

    debaney
    Participant
    Apr 6, 2008 6:31 PM UTC
    I'm having the sameproblem with the preinstalled version on my new Sony Vaio. I've even tried to purchase the program to get it to work and still it stops me from viewing or printing anything Adobe
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    honusbam
    Participant
    Apr 17, 2008 2:50 PM UTC
    Quick Fix:

    Rather than un-install, etc..., all you need to do is change the Comments & Forms drop-down in the Print Dialog window FROM 'Documents & Markup' TO 'Document', and all of your printing woes are resolved. Enjoy!
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    precherman
    Participant
    Apr 6, 2008 2:08 AM UTC
    quote:
    Originally posted by: dorineo
    I just spent two hours on the phone with a support tech to help me with an Adobe problem I'm having. I have Adobe 8.1 and I'm able to open some .pdf documents but not others, but I'm not able to print any of them. The message I get is: "Unable to start printer job. Is printer available?". We tried to remove Adobe from my computer both with auto uninstaller and manually - neither which will work. Please, please help.


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    precherman
    Participant
    Apr 6, 2008 2:08 AM UTC
    quote:
    Originally posted by: dorineo
    I just spent two hours on the phone with a support tech to help me with an Adobe problem I'm having. I have Adobe 8.1 and I'm able to open some .pdf documents but not others, but I'm not able to print any of them. The message I get is: "Unable to start printer job. Is printer available?". We tried to remove Adobe from my computer both with auto uninstaller and manually - neither which will work. Please, please help.


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