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elissag79773834
Participant
April 5, 2017
Question

Adobe webinars

  • April 5, 2017
  • 1 reply
  • 460 views

I'm having a problem viewing Adobe webinars using Connect. After I register, I receive a confirmation email with a link to view the webinar. However, the link opens the registration page again, and I can't view the webinar. Anyone else having this problem?

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    April 5, 2017

    The link is possibly to the login page.

    If the event is not yet available, I suppose it could re-direct to the registration page, though I'll need to test to see if that is the expected workflow.

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    elissag79773834Author
    Participant
    April 6, 2017

    Hi,

    I should have mentioned that this happens when I try to view a recorded webinar. I get the confirmation email (see first screenshot), click the link to view the recording (see 2nd screenshot), and am then directed back to the page with the link to register. And when I click the Register button, I'm then directed back to the registration page. I disabled pop-up blockers, which didn't work.

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