Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Jorma_at_Knox
Legend
Aug 31, 2012 3:32 PM UTC

I believe this is due to the fact that this is considered an expensive call to the server. Meaning, that it can take a fair bit of system resources to collect that data. Thus, in the hosted environment, there is usually a 7 to 15 delay in updates to this information.

I believe in a licensed deployment, this will update more frequently, as there is more flexibility in the server resources.

Translate
tn77-Author
Participant
Aug 31, 2012 3:33 PM UTC

I believe we have a licensed deployment. Is there a server setting I can change, or a config setting that determines this?

Translate
Jorma_at_Knox
Legend
Aug 31, 2012 4:03 PM UTC

I would reach out to support to see if there is a setting for this. I've not had the chance to look for a way to modify the settings for reporting to see if it can be done.

If you need Platinum Support's number, feel free to PM me.

Translate