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jimr452
Participant
Jul 17, 2013 1:17 PM UTC
Answered

API returning subcode = denied

Hi,

I set up a new user in an Adobe Connect install, added it to the Administrator group, and can login via the web, able to see / edit everything I need. 

However, if I login, then paste this url into the browser:

http://(client url)/api/xml?action=report-bulk-users

I get this response:

<status code="no-access" subcode="denied"/>

Same for other calls I've tried.  If I do something like "common-info" that returns just fine. 

Are there permissions on the Adobe side that I'm missing?  I didn't find any answers searching, and the docs don't give much insight into this particular error. 

I've used the API for other clients in the past without getting this error.  Is it license related, or permissions?

-Jim

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    jimr452Correct answer
    Participant
    Jul 17, 2013 4:04 PM UTC

    Hi,

    I figured out that my user account needed to be in a few other groups - being in the "Administrator" group apparently was not enough. 

    Maybe this thread will help someone in the future.

    -Jim

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    1 reply

    jimr452AuthorCorrect answer
    Participant
    Jul 17, 2013 4:04 PM UTC

    Hi,

    I figured out that my user account needed to be in a few other groups - being in the "Administrator" group apparently was not enough. 

    Maybe this thread will help someone in the future.

    -Jim

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