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jimr452
Participant
July 17, 2013
Answered

API returning subcode = denied

  • July 17, 2013
  • 1 reply
  • 948 views

Hi,

I set up a new user in an Adobe Connect install, added it to the Administrator group, and can login via the web, able to see / edit everything I need. 

However, if I login, then paste this url into the browser:

http://(client url)/api/xml?action=report-bulk-users

I get this response:

<status code="no-access" subcode="denied"/>

Same for other calls I've tried.  If I do something like "common-info" that returns just fine. 

Are there permissions on the Adobe side that I'm missing?  I didn't find any answers searching, and the docs don't give much insight into this particular error. 

I've used the API for other clients in the past without getting this error.  Is it license related, or permissions?

-Jim

    This topic has been closed for replies.
    Correct answer jimr452

    Hi,

    I figured out that my user account needed to be in a few other groups - being in the "Administrator" group apparently was not enough. 

    Maybe this thread will help someone in the future.

    -Jim

    1 reply

    J
    jimr452AuthorCorrect answer
    Participant
    July 17, 2013

    Hi,

    I figured out that my user account needed to be in a few other groups - being in the "Administrator" group apparently was not enough. 

    Maybe this thread will help someone in the future.

    -Jim

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