Skip to main content
M
MarilenaF
Participant
March 16, 2022
Question

Authorization denied

  • March 16, 2022
  • 1 reply
  • 259 views

I have a problem getting into a video recording that I have not attended and of which I have not received an invitation. When I enter the link, my username and password denies me permission. Could you explain to me why? Is there a solution to be able to log in? A thousand thanks.

    This topic has been closed for replies.

    1 reply

    Jorma_at_CoSo
    Jorma_at_CoSo
    Legend
    March 16, 2022

    The owner of the recording needs to give your user account access to view the recording. Depending on where the recording resides, they either need to add you to the participant list of the room where the recording was created or, if the recording was moved to the Content Library, they need to give your user account View permissions for the recording.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices