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Known Participant
Aug 12, 2013 11:12 AM UTC
Answered

Avoid "bip" sound when participants join a seminar

Hi there,

every time we run a seminar we hear a "bip" sound when a participant joins it. These "bip" are recorded on the seminar as well.
Is there a way to avoid them?

We normally use Arkadin as the audio provider.

Thanks.

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Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
Aug 12, 2013 4:25 PM UTC

It looks like you would need to go to the Arkadin website and do the following:

Audio Conference Settings

As the moderator, you can also manage the settings of all your conference calls by logging into your account and modifying the "Conference Settings"

Go to the "My Meetings" tab and click on the "Conference Settings" link.

You will be able to enable or disable the following features:

  1. Announce how many participants are in the conference upon your arrival
  2. Roll-call
  3. Allow (audio) recording of your conferences
  4. Automatically record the audio of your conferences when you start
  5. Hear a 'beep' upon the entry of a new participant
  6. Allow audio prompt to repeat your PIN Code once entered

2 replies

Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
Aug 12, 2013 4:25 PM UTC

It looks like you would need to go to the Arkadin website and do the following:

Audio Conference Settings

As the moderator, you can also manage the settings of all your conference calls by logging into your account and modifying the "Conference Settings"

Go to the "My Meetings" tab and click on the "Conference Settings" link.

You will be able to enable or disable the following features:

  1. Announce how many participants are in the conference upon your arrival
  2. Roll-call
  3. Allow (audio) recording of your conferences
  4. Automatically record the audio of your conferences when you start
  5. Hear a 'beep' upon the entry of a new participant
  6. Allow audio prompt to repeat your PIN Code once entered
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VbasariAuthor
Known Participant
Aug 13, 2013 12:59 PM UTC

Thanks a lot Jorma.

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