Better reporting of meeting activity

Question

I need to know what is the level of activity in my Adobe Connect instance -- how many people are registering and attending how many meetings, trainings and seminars per week. I want to extract reports from Connect to show trend lines to report to mgmt.

Background: Our instance has 60 webrooms and 1 seminar room being used by 50 hosts and 20 event planners to manage around 25 webinars per week. Some are shared, some are user-level.

How do I get the numbers out of Connect to show what we're doing? We have a programmer on staff who is researching the APIs, but so far cannot pull numbers that show everything.

Jorma_at_Knox · Answer

You may be able to get something inplace with the Connect Support team where they pull a monthly report from your SQL DB. It's worth asking. https://helpx.adobe.com/adobe-connect/connect-support.html

As another option (a bit of self promotion to be completely transparent) is having an account hosted by CoSo Cloud, we have a solution call Insights that all customers get which provides real-time and historical use data. It is actively developed so if it doesn't show the information you need we may be able to add it to the solution or generate custom reports for you on a regular basis. https://cosocloud.com/solutions/coso-insights

No pressure either way, but I'd be happy to discuss CoSo's solution off-forum if you are interested.

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