Skip to main content
Radin5FD4
Radin5FD4
Participant
November 30, 2020
Question

Blacklisted participants

  • November 30, 2020
  • 1 reply
  • 193 views

Hello

 

Actually I've found out that one of our participants was moved into blacklist after a meeting.

          Could you please turn them back, beacuse the really didn't do anything.

 

          Thanks a lot

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    December 1, 2020

    Can you show an example of what is saying they are blacklisted? This isn't a feature of Adobe Connect so I'm struggling to understand what you are seeing.

    Radin5FD4
    Radin5FD4Author
    Participant
    December 5, 2020

    This eror will appear when he tap on 30 days free trial, or tap the link to enter the meeting room.

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    December 5, 2020

    That looks to me like their IT department has a block on accessing that page. The page in your screenshot is an authentication for Creative Cloud, not Adobe Connect. Adobe Connect doesn't use the adobe.com id to grant access.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices