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journeydude
Inspiring
Oct 22, 2008 7:06 PM UTC
Answered

Breeze Live version 5 and FP10

We've had Breeze Live 5 at our campus for 3-4 years and have not upgraded to Connect Pro 7. My question is if anyone knows if there is a compatibility issue with Flash Player 10 on Breeze Live version 5? When we try to log on using any player > 9, it comes back with a message that says "Breeze Live Requires Flash Player 6.0.65 or newer", when I click on the 'troubleshooting link' here's what I get from the diagnostics:

Player:
Version:10 Revision: 12
Platform: WIN
App Server Connection: Successful
Connection: Successful
Protocol: rtmp
Connect Time: 462 ms
Bandwidth
Upstream: 6068 Kbits/sec
Downstream: 4733 Kbits/sec
Latency: 8 ms

Thanks for any advice or help in advance....
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    JorgeCWDCorrect answer
    Participant
    Jan 14, 2009 11:10 PM UTC
    I know the patch for Breeze 5.x is ready ( http://kb.adobe.com/selfservice/viewContent.do?externalId=kb406864&sliceId=1), however I need the patch for Breeze 4.1. Do you think patch for Breeze 5.x could work for Breeze 4.1 ?
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    15 replies

    JorgeCWD
    Participant
    Dec 7, 2008 12:40 AM UTC
    Journeydude

    Do you have news about patch to fix compatibility of flashplayer10 with breeze 4.1 ??
    I am trying to get more information about this issue and I found that Adobe have release the patch for Adobe Connect 7 and 6. I think this patch could work for Breeze 4.1 with a little changes for compatibility. What do you think ?

    link for patches for Connect:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb406864&sliceId=1


    Thank you for your help.
    Jorge

    PD. Please send me news at gerencia@cwd.com.co
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    JorgeCWDCorrect answer
    Participant
    Jan 14, 2009 11:10 PM UTC
    I know the patch for Breeze 5.x is ready ( http://kb.adobe.com/selfservice/viewContent.do?externalId=kb406864&sliceId=1), however I need the patch for Breeze 4.1. Do you think patch for Breeze 5.x could work for Breeze 4.1 ?
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    journeydudeAuthor
    Inspiring
    Jan 15, 2009 4:15 PM UTC
    Thanks Jorge for updating this. It works beautifully for Breeze 5.x of course. I don't know about version 4. You will probably have to ask your support contact. I got lots of information from our educational sales rep about this effort to patch our version. You might try that route.
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    Kiminower
    Participant
    Dec 6, 2008 3:55 AM UTC
    only firefox too
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    Anonymous
    Nov 5, 2008 6:01 PM UTC
    I had contacted support about the issue but they told me that a patch for 5.0 is pending and would not be available until early 2009. so they said to downgrade to flash 9, this is fine for me as a presenter, but anyone who isnt a presenter and has auto update is hosed. Im really in a box here and now am forced to find a new product, now im very upset with adobe and dont think i can give them any money by going to connect pro, might have to look at webex.
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    journeydudeAuthor
    Inspiring
    Nov 6, 2008 6:57 PM UTC
    Thanks...Confirming your report this is information from another channel of communication to which I have access: "We’re aware of the issue and are planning to backport the fix that we currently have in Connect 7 and Connect 6 SP3 to prior versions including Breeze 5.1 If [you are] on an active support plan, .... contact Adobe support so we can try to deliver this patch directly to [you] as soon as it’s ready."

    [update: looks like the patch is out. See answer to this message!.]
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    lihcoljpocpocc
    Participant
    Dec 2, 2008 9:17 PM UTC
    Hi,

    I found that if you add "?launcher=false" to the end of the meeting URL (i.e. http://breeze.**.com/testmeeting/?launcher=false) it works. Don't click on ‘Get Flash Player’, just add ?launcher=false to end of URL.
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    Anonymous
    Nov 5, 2008 5:35 PM UTC
    Firefox is working, IE is not, any one else?
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    journeydudeAuthor
    Inspiring
    Nov 5, 2008 5:42 PM UTC
    Thanks for posting, but FYI maybe your experience is the same as mine: I never upgraded my IE Flash plugin to 10, so it still has the older version of flash and it lets me get my work done. I did upgrade my netscape compatible flash player to 10 and that browser breaks my breeze live experience.

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    Daniel Mc Sweeney
    Participant
    Nov 4, 2008 3:23 PM UTC
    Hi,
    we've just encountered the same problem which has stopped us dead in our tracks!
    Did you discover any solution to this?
    Any assistance appreciated

    Daniel
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    journeydudeAuthor
    Inspiring
    Nov 4, 2008 5:13 PM UTC
    No resolution yet. Our sales rep has offered to look into it for us, but that's not his job to track down software bugs. I've got a few other people I could ask so once I get to the bottom of it I'll post back. As of right now, upgrading to Connect Pro is not a solution for political and financial reasons.
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    rtarabour
    Participant
    Nov 4, 2008 8:24 PM UTC


    We have the exact same issue here. How can we get this resolved ASAP?
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    Anonymous
    Oct 31, 2008 4:57 PM UTC
    I just noticed the same thing, first they broke 4.1 with flash 9, now 5.0 is broken? what is going on.
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