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March 11, 2014
Question

"Broadcast Telephony Audio" and audio bridges

  • March 11, 2014
  • 2 replies
  • 502 views

Hi all,

I have a question regarding audio bridges and seperate teleconferences. The way in which we usually run our meetings is by the audio profile function in meeting information. We start the meeting, connect audio (ACP dials into the teleconference and establishes the audio bridge)  then the participants join the teleconference as participants from land line phones. We prefer to keep this set up as it requires very little set up from the participants point of view - all they need to do is dial a teleconference number using their phone. We then record the meeting and the audio is captured via the bridge.

My question is.. if I were to disable the "Broadcast Telephony Audio" option in Audio conference settings, would the meeting recording still pick up the teleconference audio or would this be lost? The reason why I want to do this is we sometimes get issues with feedback. ie, the teleconference audio is coming through someones laptop speakers and causing an echo effect. Ideally we would have all participants speakers set to mute by default in ACP but I dont think you can do this as a meeting presenter?

Any other thoughts/soloutions would be greatly appreciated!

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    2 replies

    Abhinav_Arora
    Participating Frequently
    March 14, 2014

    Hi InforMed Support

    The telephony audio will be recorded even if broadcast is turned off. You need not worry about that :-). You will notice that in the Connect Meeting Room you will get a notifier saying "Audio Bridge Connected". Once the audio bridge is connected, audio will be recorded evn if Broadcast is on or off.

    Thank you

    Abhinav

    Jorma_at_Knox
    Legend
    March 11, 2014

    In previous versions of Connect, choosing to not broadcast the telephone audio still resulted in it being a part of the meeting recording. This was a double edged sword though, as there were users who had conversations, thinking they were not part of the recording, that they didn't intend to have recorded.

    Honestly, the best way to get an answer is to jump into a meeting room, connect the audio, chose to not broadcast it and then record the meeting. It should only take a few second of you talking on the phone during the recording to validate if it works the way you want or not.

    Let us know what you find!