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Dec 11, 2012 4:23 PM UTC
Answered

Broadcasting integrated audio over meeting

We just signed up with PGi for integrated audio. We had been using a universal audio provider before.

With the universal provider, we could broadcast the conference call over the meeting so users could listen with their speakers. Is this possible with PGi or any integrated audio provider?

I contacted PGi support, they told me it just needs to be enabled in our account settings. I don't see the option though...

Thanks for the help!

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Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
Dec 11, 2012 4:56 PM UTC

Call Adobe Support and ask them to enable it on your account. You will then see check boxes for starting your audio over the phone and/or VoIP, instead of the radio buttons. This way you should be able to select both.

Adobe Support

800-945-9120

3 replies

Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
Dec 11, 2012 4:56 PM UTC

Call Adobe Support and ask them to enable it on your account. You will then see check boxes for starting your audio over the phone and/or VoIP, instead of the radio buttons. This way you should be able to select both.

Adobe Support

800-945-9120

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Dec 11, 2012 5:14 PM UTC

I wish Adobe help was as quick as you Jorma! It is an hour wait!

Thank you for the help and speedy response.

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Jorma_at_Knox
Legend
Dec 11, 2012 5:55 PM UTC

Wish I could do something else to help... Just don't take no for an answer.

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