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Participant
Jun 22, 2021 3:26 PM UTC
Answered

Buffering sign while Screenshare

Hi @9264381,

we regularly download the recordings of our adobe connect sessions. as soon as a screenshare is involved, you can constantly see a "buffering sign" in the recording. Can anyone help with that or knows why this keeps happening?

Thank you in advance,
Esra

 

 

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Jim Drane2Correct answer
Participant
Jun 22, 2021 3:30 PM UTC

Hi Esra,

 I have experienced this too, If I click on the pause button a few times at the very beginning of processing the offline recording, right when the screen is being shared, I can usually get it to disappear and not have it on the offline recording.

I hope this helps you.

Thanks,

Jim

3 replies

Jim Drane2Correct answer
Participant
Jun 22, 2021 3:30 PM UTC

Hi Esra,

 I have experienced this too, If I click on the pause button a few times at the very beginning of processing the offline recording, right when the screen is being shared, I can usually get it to disappear and not have it on the offline recording.

I hope this helps you.

Thanks,

Jim

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Esra5FB7Author
Participant
Jun 23, 2021 3:50 PM UTC

Hi @Jim Drane2,

wow thanks for your quick reply.
Your advice really helped us - it works now without the buffering!
Thanks a lot.

Best regards,

Esra

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Participant
Jun 25, 2021 5:32 PM UTC

I am glad I was able to help.

 

Adobe Connect~Is this on the list of bugs to get resolved in the next release?

Thanks,

Jim

 

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