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Participant
June 22, 2021
Answered

Buffering sign while Screenshare

  • June 22, 2021
  • 3 replies
  • 296 views

Hi @9264381,

we regularly download the recordings of our adobe connect sessions. as soon as a screenshare is involved, you can constantly see a "buffering sign" in the recording. Can anyone help with that or knows why this keeps happening?

Thank you in advance,
Esra

 

 

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Correct answer Jim Drane2

Hi Esra,

 I have experienced this too, If I click on the pause button a few times at the very beginning of processing the offline recording, right when the screen is being shared, I can usually get it to disappear and not have it on the offline recording.

I hope this helps you.

Thanks,

Jim

3 replies

Jim Drane2Correct answer
Participant
June 22, 2021

Hi Esra,

 I have experienced this too, If I click on the pause button a few times at the very beginning of processing the offline recording, right when the screen is being shared, I can usually get it to disappear and not have it on the offline recording.

I hope this helps you.

Thanks,

Jim

Esra5FB7Author
Participant
June 23, 2021

Hi @Jim Drane2,

wow thanks for your quick reply.
Your advice really helped us - it works now without the buffering!
Thanks a lot.

Best regards,

Esra

Participant
June 25, 2021

I am glad I was able to help.

 

Adobe Connect~Is this on the list of bugs to get resolved in the next release?

Thanks,

Jim