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Anonymous
Mar 24, 2014 9:45 PM UTC
Answered

Can I export content from my trial account to my paid account?

We have a different user name and password for our trial account than the paid one.

We did one class session on our trial account. How can I get that in the records for our paid account??

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    Jorma_at_Knox
    Jorma_at_KnoxCorrect answer
    Legend
    Mar 24, 2014 10:01 PM UTC

    You can export the recording source files by adding /output/yournamehere.zip?download=zip to the recording URL. However, if you were sharing a PPT or other type of document that will not transition as part of the recording. If you shared via screen sharing, then the recording should fully transition.

    Otherwise, you can make an FLV by using the Make Offline option and then transition the FLV to your new account, but it will be a non-interactive version of the recording.

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    1 reply

    Jorma_at_Knox
    Jorma_at_KnoxCorrect answer
    Legend
    Mar 24, 2014 10:01 PM UTC

    You can export the recording source files by adding /output/yournamehere.zip?download=zip to the recording URL. However, if you were sharing a PPT or other type of document that will not transition as part of the recording. If you shared via screen sharing, then the recording should fully transition.

    Otherwise, you can make an FLV by using the Make Offline option and then transition the FLV to your new account, but it will be a non-interactive version of the recording.

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